Returns & Exchanges
At Mouse's House Antiques, we want you to cherish your vintage finds; however, if your curated piece isn't a perfect fit, we offer returns within 14 days of delivery. Please ensure all items are returned in their original, unaltered condition to preserve their historical value.
Initiate Your Request
Contact our concierge team via email with your order number and a brief explanation for the return to receive a Return Authorization number.
Package with Care
Carefully pack the item in its original archival packaging to prevent damage during transit, ensuring the Return Authorization number is clearly marked on the outside.
Ship to the House
Send your package using a tracked and insured shipping method to our boutique headquarters; please note that return shipping costs are the responsibility of the customer.
Inspection and Refund
Once our curators verify the item's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing